Store Policies

EVENTS

Admission to the signing line at our events comes with the purchase of the author’s new book from The Poisoned Pen. The purchase of a new book allows you to get up to three personal books signed if the author is willing which we cannot guarantee in every case.

There is no charge for this service. In some cases the author will sign more than three copies in you return to the end of the signing line.To avoid disappointment, check ahead.

BOOKS TO BE SIGNED
If you have a personal book or books you would like signed, our policy is that for each copy of the author’s new book you buy you can get three personal books signed – if the author is willing which we cannot guarantee in every case.
There is no charge for this service.
Please understand that it is performed at your own risk, we are not liable for any books that are lost or damaged if sent to us to be signed.
And to that end, you must put your name inside every book, not just inside the box or a single book in a group. Books are often separated from each other in a signing situation.
If you ship them to us we must have your credit card number to charge the return shipping. There is no surcharge added.

RETURNS POLICY

We do not accept returns unless the book is damaged or defective If we have shipped a damaged book to you, please contact David Brooks for how to return your book.
 
NO CELL PHONE IN THE STORE
We are a cell phone free shopping experience. Please turn off your phone while shopping or attending an event.